Privacy Policy
Last Updated: May 28, 2025
Introduction
At Junk Dash, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and service address to facilitate junk removal services.
- Payment Information: Credit card details or other payment information (processed securely through our payment processors).
- Communication Data: Information you provide when contacting us through forms, email, or phone.
- Service Data: Information about your junk removal requests, including images of items for removal, service dates, and location data.
- Technical Data: IP address, browser type, device information, and cookies when you visit our website.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services, including scheduling pickups and processing payments
- To communicate with you about services, promotions, and updates
- To improve our website and services
- To respond to your inquiries and provide customer support
- To comply with legal obligations and enforce our terms
- To prevent fraud and protect the security of our platform
Information Sharing
We may share your information with:
- Service providers who help us deliver our services (payment processors, email service providers, etc.)
- Professional advisors (lawyers, accountants, etc.) as necessary
- Law enforcement or regulatory authorities when required by law
- Third parties in the event of a business transfer, merger, or acquisition
We do not sell your personal information to third parties.
Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience.
You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing of your data
- Request a copy of your data in a portable format
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us at brandon@junkdash.ca.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be effective as soon as it is posted. We encourage you to review this Privacy Policy regularly for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: brandon@junkdash.ca